GENERAL TERMS AND CONDITIONS

It is client’s responsibility to provide all the details at the time of the booking.
No variation to these Terms and Conditions shall have any effect unless made in writing by and with the authority of the company.
After payment is released and booking is secured, all guests are 100% compliant with the following Terms and Conditions Policy.
It is the customer’s responsibility to provide all exact and necessary details at the time of booking.
Please note that we require forty-eight (48) business hours to process reservations.

PAYMENTS
Maestrale charter is able to accept the following payment methods: Euros in cash on the day of the service or by credit card (Mastercard, Visa, American Express).

CANCELLATION
Cancellations made by customers must be requested in writing via email and the cancellation date will be calculated based on Italian standard time.

  • More than 7 days before the arrival date: full refund
  • Less than 7 days and no show: full amount charged or no refund issued.

In order to ensure the safety of our guests, we reserve the right to cancel this tour even on the scheduled day, according to weather and/or sea conditions.

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